Shipping policy

Shipping Policy

Thank you for shopping with us! We appreciate your business and want to ensure you have a clear understanding of how our shipping process works. Because we operate using a dropshipping model, shipping times and procedures may vary depending on the supplier and product.

Processing Time

  • Orders are typically processed within 2–5 business days.

  • Processing times may be longer during high-volume seasons, sales, or holidays.

  • Once your order has been processed and shipped, you will receive a confirmation email with tracking information (when available).

Shipping Times

Since our products ship directly from our suppliers’ warehouses, delivery times may vary. Typical estimated delivery times are:

  • United States: 7–20 business days

  • Canada: 10–25 business days

  • United Kingdom & Europe: 10–25 business days

  • Australia & New Zealand: 10–25 business days

  • Other International Locations: 15–35 business days

Please note: These are estimated timeframes. Delays may occur due to customs, carrier issues, weather, or other unforeseen circumstances.

Shipping Fees

  • Shipping costs are calculated at checkout based on your location and selected products.

  • Certain promotions may include free shipping.

Tracking Information

  • Tracking numbers will be provided as soon as they become available.

  • Some items may ship from different warehouses and arrive separately.

  • In rare cases, tracking may take several days to update.

Wrong Address Disclaimer

Please ensure your shipping address is correct at checkout.

  • We are not responsible for orders shipped to an incorrect or incomplete address.

  • If you need to change your address, contact us within 24 hours after placing your order.

Lost, Delayed, or Damaged Packages

  • If your package is delayed or marked as delivered but not received, please contact the carrier first for details.

  • If your item arrives damaged or defective, contact us within 7 days of delivery with photos or videos, and we will help resolve the issue.

  • We are not liable for delays caused by customs or shipping carriers, but we will assist in resolving issues whenever possible.

Multiple Shipments

If you purchased multiple items, they may arrive in separate packages depending on supplier location and stock availability.

International Customs Duties & Taxes

  • International orders may be subject to customs fees, import taxes, or duties.

  • The buyer is responsible for paying any applicable fees.

Contact Us

If you have any questions or concerns about your order, please reach out to us at:
midnightfanasy365@gmail.com with the subject shipping issue order# "your order number."